By U.S. News Agency / Asian

Dell, one of the world’s biggest manufacturers and distributors of computers and laptops, announced that it has launched its newest service, Dell ProSupport, which is aimed at offering support and solutions to its partners and customers.

The new Dell ProSupport service will help Dell’s commercial customers improve efficiencies, reduce infrastructure technology (IT) infrastructure costs, simplify management, and provide unprecedented business response.

Additionally, Dell will also be providing direct basic Next Business Day (NBD) warranty services. This is the company’s first step to expand its portfolio to offer consistent service levels to customers in the Philippines.

“Today, the computer industry is at a critical inflection point that will redefine the types of products and services customers demand from their technology providers,” Dell country manager for large enterprise and public sector Ricky Lopez said.

“With the new services and our strongest-ever product portfolio, Dell is committed to delivering against these requirements and helping our customers put technology strategies in place to help them grow.”

The ProSupport Service is a suite of professional support services designed to allow customers to keep their business downtime to a minimum.