By U.S. News Agency / Asian
The immigration bureau’s campaign against corruption has so far resulted in the removal of 36 employees from the service for various administrative offenses.
Bureau of Immigration (BI) Commissioner Ricardo David Jr. said that the agency under his watch has been very decisive in investigating administrative complaints filed against BI officials and employees.
David disclosed that since March 2011, 36 employees were dismissed from the service and 41 others suspended due to various offenses.
Six employees were also dropped from the rolls and six others were reprimanded, he added.
“We have consistently demonstrated a resolve to reform our practices and professionalize our ranks,” David said in a statement as the BI celebrates its 72nd anniversary this Saturday.
The BI chief encouraged all those who have complaints against immigration employees not to hesitate in filing their complaints.
He said he had formed a complaint redress section (CRS) in his office where grievances against erring employees can be lodged through letters or phone calls and even by walk-in visitors.
David vowed to continue his efforts to professionalize the bureau’s ranks, adding that the Civil Service Commission (CSC) had cited the BI for being the first agency to submit an enhanced performance management system.
“Soon we shall be introducing a Strategic Performance Management System (SPMS) to institutionalize the process of measuring and evaluating the performance of our employees on a regular basis,” he said.
David also cited the BI’s success in cutting red tape, saying the CSC had also cited the bureau for the fast and efficient manner it delivers its frontline services to the transacting public.
“We also came up with a revised Citizen’s Charter and Help Desks and saw to it that the ‘No Noon Break’ policy is strictly observed by our offices,” he said.